blacklists - Zapata's reacts on my complaints
This weekend I delivered a rant on the lack of service I notice in Shanghai and elsewhere in China on this weblog and on Chinabiz. Just now got a reaction from Zapata's, and although they do not offer apologies, it is better than the Pudong Shangri-La who did no rect. Just waiting for more.
Tim Clark wrote:
hi there fons
tim clarke here, working partner at the newly opened zapata's.Apologies for the shoddy service on your last visit. No excuses really, except that we underestimated the response from the shanghai public who appear to be starved of good mexican grub. Hopefully you managed to snag a jug of our frozen margerita to anesthetize your rumbling tum.
if you have time, please allow us to redeem ourselves with our compliments. i've copied lance, our shop manager, on this message who will hopefully receive a request for a reservation from you in the not too distant future.
cheers
tim
And I wrote:
Hi Tim,
Really was so hungry, that I fully forgot about the marguerita's. Will be in California until half May, but will test hour hospitality again upon return.
Cheers.
Fons
That does not mean I will be bribed for a few marguerita's, although it might soften my mood.


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